Rent My Machine ("we", "our", or "us") operates the website rentmymachine.in. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us:

Contact information — name, phone number, email address when you submit a quote request, callback request, or contact form.
Account information — email and password if you create an account.
Rental details — equipment type, location, rental duration, and project details you provide in quote requests.
Vendor information — machine details, availability, and business information if you list equipment with us.

We also collect information automatically:

Usage data — pages visited, time spent, referring URLs, via Vercel Analytics.
Device information — browser type, operating system, IP address.
Cookies — essential cookies for session management and your cookie consent preference.

2. How We Use Your Information

To process quote requests and connect you with equipment owners
To call you back within our 30-minute callback promise
To send you order confirmations and rental updates
To manage your account and saved machines
To improve our platform based on usage patterns
To respond to your enquiries and support requests

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Equipment owners/vendors — to fulfil your rental request (name, phone, location, and job details).
Service providers — Formspree (form processing), Vercel (hosting and analytics), WooCommerce (order management). These providers are bound by confidentiality agreements.
Legal requirements — if required by law or to protect our legal rights.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Quote and order data is retained for 3 years for business record-keeping. You may request deletion at any time by contacting us.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us at info@rentmymachine.in.

6. Cookies

We use essential cookies required for the site to function (session management, cart state) and analytics cookies to understand how visitors use our site. You can accept or decline non-essential cookies via the cookie banner shown on your first visit.

7. Security

We use HTTPS encryption for all data transmission. Passwords are hashed and never stored in plain text. WooCommerce API credentials are server-side only and never exposed to the browser. We regularly review our security practices.

8. Third-Party Links

Our website contains links to WhatsApp, social media platforms, and other third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

11. Contact Us

For any privacy-related questions or requests:

Email: info@rentmymachine.in
Phone: +91 90908 07015
Address: Berhampur, Odisha, India