Privacy Policy
Last updated: 12 January, 2026
This Privacy Policy describes how RentMyMachine (“we”, “our”, “us”) collects, uses, stores, protects, and discloses information when you access or use https://rentmymachine.in (the “Website”).
By accessing or using this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the Website.
1. Applicability and Scope
This Privacy Policy applies to all visitors, users, machine owners, renters, vendors, and any person who interacts with RentMyMachine through the Website, WhatsApp, phone calls, emails, or any other communication channel.
This policy applies only to online activities and is valid for information shared and/or collected through this Website.
2. Categories of Information Collected
2.1 Information You Provide Voluntarily
- Full name
- Mobile number and WhatsApp number
- Email address
- Business or company name
- Location details (city, district, state)
- Machine details, ownership information, and availability
- Enquiry details, messages, and communication content
2.2 Information Collected Automatically
- IP address
- Browser type, version, and language
- Device type and operating system
- Pages visited, clicks, and navigation patterns
- Date, time, and duration of visits
2.3 Log Files
RentMyMachine follows standard procedures for using log files. These files log visitors when they visit websites and are used for analytics, security monitoring, and system administration.
3. Purpose of Data Collection and Use
We collect and use information for the following purposes:
- To facilitate connections between machine owners and renters
- To respond to enquiries, requests, and customer support needs
- To enable communication via WhatsApp, phone, or email
- To verify listings and prevent fraud or misuse
- To improve website functionality and user experience
- To comply with legal, regulatory, and contractual obligations
- To maintain records for audit, security, and dispute resolution
4. Legal Basis and Consent
By submitting your personal information, you expressly consent to the collection, processing, storage, and use of such information as described in this Privacy Policy.
Where required under applicable Indian law, we obtain explicit consent before collecting sensitive personal data.
5. WhatsApp, Calls, and Messaging Platforms
RentMyMachine uses WhatsApp and phone calls as primary communication tools.
- Messages exchanged on WhatsApp are subject to WhatsApp’s own privacy policy
- We use contact details only to address enquiries or facilitate rentals
- We do not engage in unsolicited marketing without prior consent
- Conversations may be recorded or stored for quality, training, or dispute resolution
6. Cookies, Analytics, and Tracking Technologies
We use cookies and analytics tools to understand user behaviour and improve services.
- Session cookies for basic functionality
- Analytics cookies for traffic analysis
- Performance cookies to optimise website speed
You may disable cookies through your browser settings; however, some features may not function properly.
7. Data Sharing and Third Parties
We do not sell, lease, or trade personal information.
Information may be shared only:
- With service providers assisting in hosting, analytics, or communications
- When required by law, court order, or government authority
- To protect the rights, safety, and property of RentMyMachine and its users
All third parties are required to maintain strict confidentiality and data security.
8. Data Storage and Security Measures
We implement reasonable technical and organisational safeguards including:
- Secure servers and hosting environments
- Restricted access to personal data
- Regular security reviews and backups
Despite best efforts, no system is completely secure, and we cannot guarantee absolute security.
9. Data Retention Policy
Personal data is retained only for as long as necessary to:
- Provide services
- Fulfil contractual obligations
- Comply with legal and regulatory requirements
Data no longer required is securely deleted or anonymised.
10. User Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion, subject to legal obligations
- Withdraw consent where applicable
11. Children’s Data
RentMyMachine does not knowingly collect data from individuals under 18 years of age. If such data is identified, it will be deleted promptly.
12. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.
13. Limitation of Liability
RentMyMachine shall not be liable for any indirect, incidental, or consequential damages arising from unauthorised access, data loss, or third-party actions beyond our control.
14. Governing Law and Compliance
This Privacy Policy is governed by the laws of India, including:
- Information Technology Act, 2000
- IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011
- Digital Personal Data Protection Act, 2023
15. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date.
16. Contact and Grievance Redressal
For questions, concerns, or data-related requests, contact:
RentMyMachine
Website: https://rentmymachine.in
Email: [Insert Official Email]
Phone / WhatsApp: [Insert Official Number]
